JudgeService Research Ltd is the UK’s number one provider of car dealer reviews.

We have over 855,300 reviews. Our customers are some of the best established names in motor retailing.

About us

JudgeService Research Ltd is the UK’s number one provider of car dealer reviews featuring over 750,000 reviews from customers of some of the best established names in motor retailing.

Our business was launched in 2011 and has received more than 855,300 reviews and is used by more than 1,000 leading dealerships. It was the first customer satisfaction index service developed specifically for the used car sector by those working in the industry.

JudgeService provides dealers with an end-to-end customer contact and monitoring tool, which not only enables groups to assess used car sales and satisfaction across different dealerships, marques and sales teams, but also encourages and promotes positive customer testimonials online and via social media.

JudgeService is an independent review provider dedicated to bringing you unbiased customer reviews you can trust.

Clients can choose to use our research for internal purposes only but where we publish any reviews we publish them all – good or bad. Reviews are published on our client’s websites, our website, AutoTrader, Motors, Facebook and Trusted Dealers.

And whilst they are compelling, these reviews are just the tip of the iceberg compared to the rich vein of customer data that JudgeService clients are able to use to manage and improve their businesses.

We continually invest in building our software application solutions to offer turnkey customer satisfaction tools to the automotive sector. As well as “headline” used car customer satisfaction programme “ReAct” JudgeService Research offers a wide range of additional customer satisfaction tools for car servicing, body shops and new cars.

We offer data cleansing services and with ProAct we actively call your lost prospects to help turn them from lost sales into happy customers. We’re also pleased to work with selected clients in offering usability services, consultancy, bespoke customer research panels and training.

Our client base is nationwide with over 1,000 car dealerships across the United Kingdom. JudgeService is proud to work with dealers representing most of the UK’s leading car manufacturers – volume, premium and prestige alike.

Currently these include Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Chevrolet, Chrysler, Citroen, Dacia, Ferrari, Fiat, Ford, Honda, Hyundai, Infiniti, Isuzu, Jaguar, Jeep, Kia, Land Rover, Lexus, Lotus, Maserati, Mazda, Mercedes Benz, MG, MINI, Mitsubishi, Nissan, Peugeot, Porsche, Renault, Seat, Skoda, Smart, Ssangyong, Subaru, Suzuki, Toyota, Vauxhall, Volkswagen and Volvo.