Why JudgeService?

For the decisions that matter

JudgeService is one of the UK’s most effective online review providers and understands how powerful reviews are in influencing buyer behaviour and aiding a conversion.

Our business was launched in 2011 and has received more than 750,0000 reviews and is currently used by more than 1,000 companies. We provide end-to- end customer contact and monitoring tools, which not only enable groups to assess sales and satisfaction across different branches, but also encourage and promote positive customer testimonials online and via social media.

As an independent review provider we are dedicated to bringing unbiased customer reviews to the marketplace. And whilst they are compelling, these reviews are just the tip of the iceberg compared to the rich vein of customer data that JudgeService clients are able to use to manage and improve their businesses.

Surveys made easy. FOR YOU!

What we stand for

Great teams accomplish great things

We are passionate about the team, the business and enjoy what we do. We aim to inspire and support others to succeed. We communicate effectively and aren’t afraid to challenge.

Customers are at the heart of what we do

We value your customers and our customers alike. We are prepared to go the extra mile to make things easy for our customers and deliver on our promises.

We listen and feedback impartially

We provide honest and impartial analysis and feedback to our customers. We work with integrity and deliver on our promises.

We are forward thinking in a changing world

We keep our eyes and ears open and adapt to our changing environment. We are proactive, innovative and learn from our mistakes.

How it works

JudgeService helps you improve your customer service by asking customers and potential customers for feedback about their experience. We then share that information with consumers to help choose where to buy. We also provide YOU with invaluable information about what’s going right, what’s going wrong and where improvements are needed.

You send us data

You send us the data from your customer database. We send the customer a survey or ring them if necessary. Surveys can go by email, SMS or post. Customers then complete the survey – most people do this online but about 15% use postal surveys. If we ring the customer we complete the survey as they tell us the results.

Real customers complete the surveys

Once the survey is completed we tell you the results – instantly. This means you can address any issues straight away and also recognise great service. The results are also stored in our reporting system or “back office”.

It really is that simple!

Contact JudgeService

If you would like more information about JudgeService or would like to sign up to start using the service, simply fill in the form and we will contact you.